Refund policy

GAFCO. RETURN POLICY

You have 14 days after your order is delivered to request a return. To qualify, the item must be in the condition you received it: unworn, unwashed, and unused, in its original packaging, with your order number or receipt.

To start a return, email support@gafco.shop with your order number and the item you'd like to return. Please don't send anything back until we reply with return instructions. Items mailed without an approved return may not be accepted.

If we made the mistake (for example, we sent the wrong item, size, or design), we'll email you a prepaid return label and refund your original shipping as well.

If you changed your mind or ordered the wrong size, you pay the return shipping, and your original shipping cost isn't refunded.

Damaged, defective, or wrong items

Please inspect your order when it arrives. If anything is damaged, misprinted, defective, or not what you ordered, email us within 14 days of delivery with your order number and a photo. We'll make it right with a replacement or a refund.

Exchanges

We don't do direct exchanges. The fastest way to get a different size or item is to return the one you have and place a new order.

Refunds

We'll email you once we've received and inspected your return, and let you know whether your refund is approved. Approved refunds go back to your original payment method for the amount you paid, including any discount applied. Your bank or card company may take a few extra days to post it.

Questions? Email support@gafco.shop.